Documentation/Getting started
4 min read

PinWid overview

The complete path from collecting feedback to resolving an issue.

01

One clear workflow#

PinWid combines the user’s report, screenshot, browser context and session replay in one ticket. Your team can triage, assign and track it from the dashboard.

  1. 1

    Complete step 1, then verify the visible result.

  2. 2

    Complete step 2, then verify the visible result.

  3. 3

    Complete step 3, then verify the visible result.

  4. 4

    Complete step 4, then verify the visible result.

02

Start safely#

Begin in a Development environment. Public keys are browser-safe identifiers, but secret keys and server tokens must never appear in client code.

Use test data and never expose secret keys or personal information.