4 min read
PinWid overview
The complete path from collecting feedback to resolving an issue.
01
One clear workflow#
PinWid combines the user’s report, screenshot, browser context and session replay in one ticket. Your team can triage, assign and track it from the dashboard.
- 1
Complete step 1, then verify the visible result.
- 2
Complete step 2, then verify the visible result.
- 3
Complete step 3, then verify the visible result.
- 4
Complete step 4, then verify the visible result.
02
Start safely#
Begin in a Development environment. Public keys are browser-safe identifiers, but secret keys and server tokens must never appear in client code.
Use test data and never expose secret keys or personal information.