One-click access
A branded launcher lives inside the product where the problem happens.
A bug button users will actually use
Embed reproducible bug reports inside your product
Add a bug reporting widget that lets users submit clear evidence without leaving your app. PinWid packages the screenshot, description and browser context into one structured issue.
Free to start · No credit card · Install in minutes
Context captured with every reportReady to triage
The exact interface element
Screenshot, annotation and page URL stay together.
Browser diagnostics
Console and network evidence
One conversation
Reporter, support and engineering
Built for SaaS products that want useful in-app reports from customers and internal testers
Reduce reporting friction for users and reproduction work for developers.
Before PinWid: Generic support forms produce vague reports
Before PinWid: Users abandon long technical questionnaires
Before PinWid: Support teams manually copy context into engineering tools
Guided evidence
Users can select an element, annotate, blur sensitive areas and add a concise explanation.
Developer-ready output
Each submission arrives with the environment and diagnostics needed for faster reproduction.
From install to first report
A short path to useful feedback
- 1Create a project and allowed origin
- 2Install @pinwid/client-widget
- 3Customize the launcher and reporting flow
- 4Receive the first structured report
Questions
Can visitors report without a PinWid account?
Yes. The embedded reporter is designed for users and testers who do not belong to your PinWid workspace.
Will the widget conflict with my CSS?
The client widget is isolated from host styles, reducing conflicts with your application design system.
Context-aware feedback by PinWid